Refund Policy

At Fast Buy World, your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help. Please review our refund policy below:

1. Eligibility for Refunds

You may request a refund if:

  • The item was received damaged or defective.
  • The wrong item was shipped.
  • You are unsatisfied with your purchase, subject to the conditions outlined below.

2. Refund Conditions

  • Timeframe: Refund requests must be made within 7 days of receiving the item.
  • Product Condition: Items must be unused, in their original packaging, and include all accessories.
  • Proof of Purchase: A valid receipt or order confirmation must be provided.

3. Non-Refundable Items

The following items are not eligible for refunds:

  • Items on sale or clearance.
  • Personalized or custom-made products.
  • Items with signs of wear, misuse, or alteration.

4. Refund Process

  1. Contact Us: Reach out to our customer support team at support@fastbuyworld.com with your order details and reason for the refund request.
  2. Return Instructions: If approved, we will provide you with the return address and instructions.
  3. Processing Time: Once the item is received and inspected, we will notify you of the refund status. Approved refunds will be processed within 7-10 business days to your original payment method.

5. Shipping Costs

  • Original shipping costs are non-refundable.
  • Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

6. Exchanges

We do not offer direct exchanges. To replace an item, please request a refund and place a new order.

7. Questions or Concerns

If you have any questions about our refund policy, please contact us at support@fastbuyworld.com.

Thank you for choosing Fast Buy World! We are committed to ensuring a positive shopping experience.